Nigeria: Delay in completing transfers

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Aug 05, 2023 - 21:59 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 05, 2023 - 14:40 CET

Investigating

Transfers to bank accounts in Nigeria might experience a slight delay due to a downtime from one of our technical partners.

There might also be a delay in confirmation of deposits for transactions, top ups and Dedicated Virtual Accounts.

We're working with them to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

Posted Aug 05, 2023 - 12:25 CET

This incident affected: Transactions (Virtual Account Numbers) and Transfers.