South Africa: 3DS increased rate of 3DS failures

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Nov 30, 2022 - 15:41 CET

Monitoring

Mastercard 3D secure transactions are processing again. We will continue to monitor.

Posted Nov 30, 2022 - 10:52 CET

Identified

There is an issue processing 3D Secure transactions with Mastercard. The issue has been escalated with our partners.

Posted Nov 30, 2022 - 10:16 CET

Investigating

We are investigating an increase in failures of 3DS requests

Posted Nov 30, 2022 - 09:48 CET

This incident affected: Transactions (Cards).