South Africa: Capitec-issued card failing 3DS

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Apr 04, 2025 - 16:05 CET

We've seen an improvement in success rates for Capitec-issued cards. We will continue to monitor.

Posted Apr 04, 2025 - 15:24 CET

3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

Posted Apr 04, 2025 - 10:46 CET

This incident affected: Transactions (Cards, QR).