All services have been restored and are operational. We’re marking this activity as successful and complete.
Posted Sep 07, 2024 - 05:23 CET
Verifying
The maintenance activity is complete, and the platform is back online. We're now in the monitoring phase to ensure everything is stable.
Posted Sep 07, 2024 - 05:01 CET
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 07, 2024 - 03:00 CET
Scheduled
We've scheduled an essential maintenance exercise to upgrade our databases, ensuring improved security and reliability.
This exercise will require the Paystack platform to be offline for 2.5 hours on Saturday, September 7th, 2024, between 2 am - 4:30 am (GMT) / 3 am - 5:30 am (WAT) / 4 am - 6:30 am (SAST) / 5 am - 7:30 am (EAT).
During this maintenance window, customers will be unable to pay through all Paystack payment channels and you will not be able to sign into the Paystack Dashboard or Paystack Merchant App for iOS and Android. No transactions will be processed or queued, and all scheduled processes will not run.
We chose this date and time because we've found that this period historically has the lowest transaction volumes for most merchants, across all countries.
We sincerely apologise for the inconvenience. This is a routine exercise to ensure that we continue to deliver a great experience to you. Once the maintenance is complete, all services will be restored, and everything will remain the same on your end. Nothing changes. We'll make sure to let you know right after the maintenance has been completed.
If you have any questions, please don't hesitate to contact our support team at support@paystack.com.
Posted Sep 03, 2024 - 11:26 CET
This scheduled maintenance affected: API, Checkout, Dashboard, Transfers, Webhooks, Payment Page, Website and Transactions (Cards, Pay with Transfer/EFT, Virtual Account Numbers, Mobile Money, QR, USSD).