South Africa: Degraded 3DS performance

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Dec 25, 2024 - 17:21 CET

Success rates returned to normal at 18:00 SAST. We will continue to monitor.

Posted Dec 25, 2024 - 17:09 CET

We are seeing an increased rate of failure for 3DS transactions using Bankserv. We have escalated the issue to them and they are busy investigating.

Posted Dec 25, 2024 - 16:56 CET

This incident affected: Transactions (Cards).