South Africa: Degraded 3DS performance

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Dec 25, 2024 - 17:21 CET

Monitoring

Success rates returned to normal at 18:00 SAST. We will continue to monitor.

Posted Dec 25, 2024 - 17:09 CET

Investigating

We are seeing an increased rate of failure for 3DS transactions using Bankserv. We have escalated the issue to them and they are busy investigating.

Posted Dec 25, 2024 - 16:56 CET

This incident affected: Transactions (Cards).