Downtime on Pay With Transfer Channel

Incident Report for Paystack

Resolved

This incident has been resolved.
Posted Sep 06, 2021 - 16:38 CET

Monitoring

Service has now been restored and we're now receiving notifications. We will continue monitoring the situation.
Posted Sep 06, 2021 - 15:02 CET

Identified

We're currently experiencing an issue where we're not being notified for successful Pay with Transfer transactions. We've temporarily turned off the channel and escalated to our partner bank who are looking into the issue.
Posted Sep 06, 2021 - 11:12 CET
This incident affected: Transactions (Pay with Transfer/EFT).