Issues exporting data from the Dashboard

Incident Report for Paystack

Resolved

As of July 30, 2025 2200H UTC, this should be resolved and all our systems are up-to-date and working as expected. Thank you so much for your patience and apologies for the inconvenience.
Posted Jul 30, 2025 - 23:00 CET

Update

Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag is under 20h now. We expect the issue to be resolved by tomorrow morning.
Posted Jul 30, 2025 - 16:16 CET

Update

Our team has implemented a solution, the newer systems are still catching up with the latest data. The lag has reduced to 48hrs now. We will share more updates on the ETA soon.
Posted Jul 29, 2025 - 19:55 CET

Identified

You might experience issues in retrieving your most recent data (data from the last 96hrs). Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.
Posted Jul 29, 2025 - 05:34 CET
This incident affected: Dashboard.