South Africa: Increase in 3DS transaction failures

Incident Report for Paystack

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 05:15 CET

Monitoring

Success rates have been stable since 01:52 SAST. We'll continue to monitor.

Posted Jul 22, 2024 - 01:16 CET

Identified

Bankserv is currently performing network maintenance, which is affecting 3DS transactions.

Posted Jul 22, 2024 - 00:40 CET

Investigating

We are experiencing an increase in 3D Secure transactions failures. The issue has been escalated to our 3rd-party partners.

Posted Jul 22, 2024 - 00:32 CET

This incident affected: Transactions (Cards).