South Africa: Increased 3DS failures for Capitec-issued cards

Incident Report for Paystack

Resolved

This incident has been resolved.
Posted Aug 18, 2025 - 21:30 CET

Monitoring

Success rates have been stable since 22:00 SAST. We will continue to monitor.
Posted Aug 18, 2025 - 21:13 CET

Investigating

We've seen an increased number of failures for 3DS transactions using Capitec-issued cards. It has been escalated to our 3rd-party partners.
Posted Aug 18, 2025 - 20:42 CET
This incident affected: Transactions (Cards).
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