Verification is currently underway for the maintenance items.
Posted Feb 18, 2023 - 06:24 CET
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2023 - 04:01 CET
We’ve scheduled an essential maintenance exercise to upgrade our databases, ensuring improved security and reliability.
This exercise will require the Paystack platform to be offline for 2.5 hours on Saturday, February 18, 2023, between 3 am - 5:30 am (GMT) / 4 am - 6:30 am (WAT) / 5 am - 7:30 am (SAST).
During this maintenance window, customers will be unable to pay through all Paystack payment channels and you will not be able to sign into the Paystack Dashboard or Paystack Merchant App for iOS and Android. No transactions will be processed or queued, and all scheduled processes will not run.
We chose this date and time because we’ve found that this period historically has the lowest transaction volumes for most merchants, across all countries.
We sincerely apologise for the inconvenience. This is a routine exercise to ensure that we continue to deliver a great experience to you. Once the maintenance is complete, all services will be restored, and everything will remain the same on your end. Nothing changes. We’ll be sure to update you right after the maintenance has been completed.
If you have any questions, please don't hesitate to contact our support team at firstname.lastname@example.org.
Posted Feb 17, 2023 - 09:34 CET
This scheduled maintenance affected: API, Checkout, Dashboard, Transfers, Webhooks, Payment Page, Website and Transactions (Cards, Pay with Transfer/EFT, Virtual Account Numbers, Mobile Money, QR).