Paystack - Nigeria: Downtime on Paystack Titan accounts – Incident details

Cards experiencing major outage

Nigeria: Downtime on Paystack Titan accounts

Resolved
Major outage
Started 4 days agoLasted about 7 hours

Affected

Transactions

Major outage from 2:06 PM to 8:53 PM

NIGERIA

Major outage from 2:06 PM to 8:53 PM

Bank Transfer

Major outage from 2:06 PM to 8:53 PM

Transfers

Major outage from 2:06 PM to 8:53 PM, Operational from 2:06 PM to 8:53 PM

NIGERIA

Major outage from 2:06 PM to 8:53 PM, Operational from 2:06 PM to 8:53 PM

Bank

Operational from 2:06 PM to 8:53 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We’re currently investigating an issue affecting incoming credit requests to Paystack Titan accounts.

    You may experience delays in completing payments using bank transfer, making transfers to Paystack Titan dedicated accounts and generating new Paystack Titan managed accounts.

    We're working to resolve this as quickly as possible and will share updates as soon as we have them.

    We apologise for any inconvenience this might cause.