Paystack - Nigeria: Degraded Performance on Access Bank Card Transactions – Incident details

All systems operational

Nigeria: Degraded Performance on Access Bank Card Transactions

Resolved
Degraded performance
Started 3 months agoLasted about 23 hours

Affected

Transactions

Degraded performance from 10:32 AM to 9:25 AM

NIGERIA

Degraded performance from 10:32 AM to 9:25 AM

Cards

Degraded performance from 10:32 AM to 9:25 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We are experiencing degraded performance with Access Bank card transactions. We have escalated this to the bank and are awaiting their feedback for a resolution.

    Other card types and payment channels remain unaffected and are operating as usual.