Paystack - Ghana: MTN Intermittent Downtime – Incident details

Cards experiencing partial outage

Ghana: MTN Intermittent Downtime

Resolved
Degraded performance
Started 3 months agoLasted about 15 hours

Affected

Transactions

Degraded performance from 9:13 AM to 12:19 AM

GHANA

Degraded performance from 9:13 AM to 12:19 AM

Mobile Money

Degraded performance from 9:13 AM to 12:19 AM

Transfers

Degraded performance from 9:13 AM to 12:19 AM

GHANA

Degraded performance from 9:13 AM to 12:19 AM

Mobile Money

Degraded performance from 9:13 AM to 12:19 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We are currently experiencing an issue with MTN Mobile Money transactions due to intermittent downtime on MTN’s platform. This is causing a percentage of MTN Mobile Money payments to fail.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.