Paystack - Ghana: Telecel System Downtime – Incident details

Cards experiencing partial outage

Ghana: Telecel System Downtime

Resolved
Degraded performance
Started 3 months agoLasted about 16 hours

Affected

Transactions

Degraded performance from 5:44 PM to 10:12 AM

GHANA

Degraded performance from 5:44 PM to 10:12 AM

Mobile Money

Degraded performance from 5:44 PM to 10:12 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.