Paystack - Degraded Performance on Verve Card Processing – Incident details

Cards experiencing partial outage

Degraded Performance on Verve Card Processing

Resolved
Degraded performance
Started 3 months agoLasted about 8 hours

Affected

Transactions

Degraded performance from 8:38 AM to 4:28 PM

NIGERIA

Degraded performance from 8:38 AM to 4:28 PM

Cards

Degraded performance from 8:38 AM to 4:28 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Our processing partner has implemented a fix, and we're monitoring.

  • Investigating
    Investigating

    We are currently seeing an increased number of failed transactions for Verve cards due to downtime from one of our processing partners.

    As a result, some payments made with Verve cards may fail. Other card types and payment channels are operating normally.

    We are actively working with our partner to resolve the issue and will share updates as soon as more information is available.

    We apologize for the inconvenience and appreciate your patience.