Paystack - South Africa: Scan to Pay Transactions Failing – Incident details

All systems operational

South Africa: Scan to Pay Transactions Failing

Resolved
Partial outage
Started 24 days agoLasted about 6 hours

Affected

Transactions

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    Connectivity was restored just after 07:00 SAST. Transactions are processing normally again. We will continue to monitor.

  • Identified
    Identified

    EFT Corp, our QR payments provider, is currently experiencing connectivity issues. Their team is actively working on addressing the issue.

  • Investigating
    Investigating

    Scan to Pay and Snapscan transactions are currently failing. It has been escalated to our third-party partners.