Paystack - Delays in Receiving Topups to Titan PT Accounts – Incident details

All systems operational

Delays in Receiving Topups to Titan PT Accounts

Resolved
Degraded performance
Started 3 months agoLasted 4 days

Affected

Transfers

Degraded performance from 1:48 PM to 1:10 PM

NIGERIA

Degraded performance from 1:48 PM to 1:10 PM

Managed Accounts

Degraded performance from 1:48 PM to 1:10 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are experiencing a delay with receiving Topups into Titan PT accounts as a result of a bank downtime. As a result, inflows into these accounts might take some time to be applied.

    We're working with the bank to resolve this issue as quickly as possible and will provide an update as soon as possible.

    Inflows into Paystack Titan and Wema accounts for Pay with Transfer (PwT) and Dedicated Virtual Accounts (DVA) remain unaffected