Paystack - Ghana: Telecel System Downtime – Incident details

Experiencing partially degraded performance

Ghana: Telecel System Downtime

Investigating
Degraded performance
Started about 14 hours ago

Affected

Transactions

Degraded performance from 5:44 PM to 12:00 AM

GHANA

Degraded performance from 5:44 PM to 12:00 AM

Mobile Money

Degraded performance from 5:44 PM to 12:00 AM

Updates
  • Investigating
    Investigating

    Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.