Paystack - South Africa: Increase in card transaction failure rates – Incident details

Cards experiencing partial outage

South Africa: Increase in card transaction failure rates

Resolved
Major outage
Started 1 day agoLasted 18 minutes

Affected

Transactions

Partial outage from 8:38 PM to 12:00 AM

SOUTH AFRICA

Partial outage from 8:38 PM to 12:00 AM

Cards

Partial outage from 8:38 PM to 12:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are seeing an increase in card transaction failure rates. The issue has been escalated to our 3rd party partners.