Paystack - South Africa: Increased card error rate – Incident details

All systems operational

South Africa: Increased card error rate

Resolved
Partial outage
Started 4 months agoLasted about 1 hour

Affected

Transactions

Partial outage from 10:56 AM to 11:50 AM

SOUTH AFRICA

Partial outage from 10:56 AM to 11:50 AM

Cards

Partial outage from 10:56 AM to 11:50 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Transaction success rates have returned to normal from 13:27 SAST. We will continue to monitor.

  • Investigating
    Investigating

    We are seeing an increased rate of card transaction failures. The issue has been escalated to our 3rd-party partners.