Paystack - Nigeria: Downtime with Processing Verve card transactions – Incident details

Cards experiencing degraded performance

Nigeria: Downtime with Processing Verve card transactions

Investigating
Degraded performance
Started about 12 hours ago

Affected

Transactions

Degraded performance from 10:42 AM to 12:00 AM

NIGERIA

Degraded performance from 10:42 AM to 12:00 AM

Cards

Degraded performance from 10:42 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are seeing an increase in failure rate on transactions through Verve cards as a result of a downtime with our processing partner.

    We have informed the team and are working with them to fix the issue as soon as possible.

    We will share an update once it is resolved.