Paystack - Nigeria : Outage on Paystack Direct Debit – Incident details

All systems operational

Nigeria : Outage on Paystack Direct Debit

Resolved
Major outage
Started about 1 year agoLasted 1 day

Affected

Transactions

Operational from 5:37 AM to 5:37 AM, Major outage from 5:37 AM to 7:43 AM

NIGERIA

Operational from 5:37 AM to 5:37 AM, Major outage from 5:37 AM to 7:43 AM

Direct Debit

Operational from 5:37 AM to 5:37 AM, Major outage from 5:37 AM to 7:43 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    A fix has been implemented and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    Direct Debit is currently unavailable across all banks. Debits on already‑linked accounts are failing. Our team is investigating with the service provider and will provide updates shortly