Paystack - South Africa: Degraded 3DS performance for Capitec cards – Incident details

All systems operational

South Africa: Degraded 3DS performance for Capitec cards

Resolved
Degraded performance
Started about 1 year agoLasted 40 minutes

Affected

Transactions

Updates
  • Resolved
    UTC
    Resolved

    Success rates have returned to normal since 9:27 SAST.

  • Investigating
    UTC
    Investigating

    We are seeing an increased rate of failure for 3DS transactions using Capitec-issued cards. The issue has been escalated to our 3rd-party partners.