Paystack - South Africa: Degraded Capitec card performance – Incident details

All systems operational

South Africa: Degraded Capitec card performance

Resolved
Degraded performance
Started 3 months agoLasted about 2 hours

Affected

Transactions

Updates
  • Resolved
    Resolved

    Success rates have been stable since 9:48 SAST.

  • Investigating
    Investigating

    We are seeing an increased rate of failure for 3DS transactions using Capitec-issued cards. The issue has been escalated to our 3rd party partners.