Paystack - Nigeria: Degraded Performance on Direct Debit – Incident details

Direct Debit experiencing major outage

Nigeria: Degraded Performance on Direct Debit

Investigating
Major outage
Started about 4 hours ago

Affected

Transactions

Major outage from 6:39 PM to 12:00 AM

NIGERIA

Major outage from 6:39 PM to 12:00 AM

Direct Debit

Major outage from 6:39 PM to 12:00 AM

Updates
  • Investigating
    UTC
    Investigating

    Direct Debit is currently unavailable across all banks due to a downtime.

    Impact:

    Attempts to charge already-linked accounts may fail.

    Attempts to link new bank accounts may also fail.

    We are in active communication with the service provider and will share updates as soon as more information becomes available.