Paystack - Nigeria: Degraded Performance on Direct Debit – Incident details

Direct Debit experiencing partial outage

Nigeria: Degraded Performance on Direct Debit

Identified
Partial outage
Started 1 day ago

Affected

Transactions

Partial outage from 5:39 PM to 12:00 AM

NIGERIA

Partial outage from 5:39 PM to 12:00 AM

Direct Debit

Partial outage from 5:39 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    Direct Debit is currently unavailable across all banks due to a downtime.

    Impact:

    • Attempts to charge already-linked accounts may fail.

    • Attempts to link new bank accounts may also fail.

    We are in active communication with the service provider and will share updates as soon as more information becomes available.