Paystack - Nigeria: Delay in Completing Outgoing Transfers – Incident details

Bank experiencing partial outage

Nigeria: Delay in Completing Outgoing Transfers

Identified
Partial outage
Started about 15 hours ago

Affected

Transfers

Partial outage from 2:23 PM to 12:00 AM, Operational from 2:23 PM to 12:00 AM

NIGERIA

Partial outage from 2:23 PM to 12:00 AM, Operational from 2:23 PM to 12:00 AM

Bank

Partial outage from 2:23 PM to 12:00 AM

Managed Accounts

Operational from 2:23 PM to 12:00 AM

Updates
  • Identified
    UTC
    Identified

    Outgoing transfers are remaining in a pending state for longer than usual with the central switch in Nigeria.


    This is due to delays getting final status confirmation from NIBSS. We're actively following up with NIBSS to confirm and resolve these outstanding transfers.

    We will provide updates as soon as service is fully restored.