Paystack - South Africa: Capitec Pay outage – Incident details

All systems operational

South Africa: Capitec Pay outage

Resolved
Major outage
Started about 1 month agoLasted about 5 hours

Affected

Transactions

Major outage from 1:44 PM to 6:33 PM

SOUTH AFRICA

Major outage from 1:44 PM to 6:33 PM

Capitec Pay

Major outage from 1:44 PM to 6:33 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Capitec has restored service. We will continue to monitor.

  • Identified
    UTC
    Identified

    Capitec has confirmed that they are experiencing payment issues and they are working on resolving it.

  • Investigating
    UTC
    Investigating

    Capitec Pay transactions are currently failing. We have escalated the issue to Capitec.