Paystack - Nigeria: Downtime on Bank Transfers – Incident details

All systems operational

Nigeria: Downtime on Bank Transfers

Resolved
Major outage
Started about 2 months agoLasted about 16 hours

Affected

Transactions

Major outage from 3:18 PM to 7:34 AM

NIGERIA

Major outage from 3:18 PM to 7:34 AM

Bank Transfer

Major outage from 3:18 PM to 7:34 AM

Transfers

Major outage from 3:18 PM to 7:34 AM

NIGERIA

Major outage from 3:18 PM to 7:34 AM

Bank

Major outage from 3:18 PM to 7:34 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are experiencing an increase in failures on inward ​(​Pay with Transfer and Dedicated Virtual Accounts)​​ and outward Transfers as a result of a downtime with the Central Switch in Nigeria.

    As a result, you may experience delays and failures when making transfers to Paystack Virtual Accounts, and also when making outward transfers from Paystack to other bank accounts.

    We are in communication with the Central Switch and will share updates as soon as possible.

    We apologize for any inconvenience this might cause.