Paystack - Ghana: Telecel System Downtime – Incident details

All systems operational

Ghana: Telecel System Downtime

Resolved
Degraded performance
Started about 2 months agoLasted 1 day

Affected

Transactions

Degraded performance from 6:39 AM to 9:07 AM

GHANA

Degraded performance from 6:39 AM to 9:07 AM

Mobile Money

Degraded performance from 6:39 AM to 9:07 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    Our partner, Telecel, is currently experiencing a downtime , which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.