Paystack - Ghana: MTN Intermittent Downtime – Incident details

All systems operational

Ghana: MTN Intermittent Downtime

Resolved
Degraded performance
Started 2 months agoLasted about 9 hours

Affected

Transactions

Degraded performance from 11:36 AM to 8:51 PM

GHANA

Degraded performance from 11:36 AM to 8:51 PM

Mobile Money

Degraded performance from 11:36 AM to 8:51 PM

Transfers

Degraded performance from 11:36 AM to 8:51 PM

GHANA

Degraded performance from 11:36 AM to 8:51 PM

Mobile Money

Degraded performance from 11:36 AM to 8:51 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to take longer before completion.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.