Paystack - Ghana: Telecel System Downtime – Incident details

All systems operational

Ghana: Telecel System Downtime

Resolved
Degraded performance
Started about 9 hours agoLasted about 6 hours

Affected

Transactions

Degraded performance from 7:45 AM to 1:57 PM

GHANA

Degraded performance from 7:45 AM to 1:57 PM

Mobile Money

Degraded performance from 7:45 AM to 1:57 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our partner, Telecel, is currently experiencing an intermittent downtime on their platform, which is affecting mobile money transactions at the moment. As a result, some Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.