Paystack - Nigeria: Degraded Performance on Paystack Direct Debit – Incident details

Experiencing partially degraded performance

Nigeria: Degraded Performance on Paystack Direct Debit

Investigating
Degraded performance
Started about 14 hours ago

Affected

Transactions

Degraded performance from 9:03 AM to 12:00 AM

NIGERIA

Degraded performance from 9:03 AM to 12:00 AM

Direct Debit

Degraded performance from 9:03 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    We are seeing an increase in failures on Paystack Direct Debit, as a result of a provider downtime. As a result, attempts to link new accounts, and complete payments with already linked accounts may fail.

    We are in communication with our processing partner to get this resolved as quickly as possible, and will share updates as soon as possible.

    We apologize for any inconvenience this might cause.