Paystack - Nigeria: Downtime on Verve Card transactions – Incident details

Cards experiencing degraded performance

Nigeria: Downtime on Verve Card transactions

Resolved
Major outage
Started 1 day agoLasted about 2 hours

Affected

Transactions

Degraded performance from 11:16 AM to 1:30 PM

NIGERIA

Degraded performance from 11:16 AM to 1:30 PM

Cards

Degraded performance from 11:16 AM to 1:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently observing a higher failure rate on transactions made with Verve cards.

    Our team has notified the Verve team and we are working closely with them to resolve the issue. We’ll provide updates as soon as normal service is restored.