Paystack - Issues exporting data from the Dashboard – Incident details

All systems operational

Issues exporting data from the Dashboard

Resolved
Degraded performance
Started about 1 month agoLasted 2 days

Affected

Platform & Infrastructure

Degraded performance from 2:11 PM to 5:20 PM

Email Exports

Degraded performance from 2:11 PM to 5:20 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    You might experience issues in retrieving your most recent data via email. Our Engineering team has identified the root of the issue and is implementing a fix. This currently impacts your data from the last 6hrs. The ETA for resolution right now is around 12hrs.

  • Identified
    Identified

    You might experience issues in retrieving your most recent data via email. Our Engineering team has identified the root of the issue and is implementing a fix. This currently impacts your data from the last 41hrs. The ETA for resolution right now is around 36hrs.

  • Investigating
    Investigating

    You might experience issues in retrieving your most recent data (data from the last 96hrs) via email. Our Engineering team has identified the root of the issue and is implementing a fix. We will share more updates on the ETA soon.