Paystack - Ghana: MTN System Downtime – Incident details

All systems operational

Ghana: MTN System Downtime

Resolved
Major outage
Started 8 days agoLasted about 5 hours

Affected

Transactions

Degraded performance from 11:46 PM to 4:31 AM

GHANA

Degraded performance from 11:46 PM to 4:31 AM

Mobile Money

Degraded performance from 11:46 PM to 4:31 AM

Transfers

Degraded performance from 11:46 PM to 4:31 AM

GHANA

Degraded performance from 11:46 PM to 4:31 AM

Mobile Money

Degraded performance from 11:46 PM to 4:31 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are noticing improved stability from MTN GHANA. We remain actively monitoring performance to ensure continued reliability.

  • Investigating
    Investigating

    We are currently experiencing an issue with MTN Mobile Money transactions due to downtime on MTN’s platform. This is causing most MTN Mobile Money payments to fail.

    Our team is in active communication with MTN, and we are working closely with them to restore full service as quickly as possible. We’ll share further updates as soon as they are available.