Paystack - Ghana: Telecel System Downtime – Incident details

All systems operational

Ghana: Telecel System Downtime

Resolved
Major outage
Started about 15 hours agoLasted about 12 hours

Affected

Transactions

Major outage from 3:36 AM to 3:34 PM

GHANA

Major outage from 3:36 AM to 3:34 PM

Mobile Money

Major outage from 3:36 AM to 3:34 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Our partner, Telecel, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most Telecel transactions are failing. We're currently liaising with them to fix the issues and restore the service.